Creating Your ‘Starbucks’ Experience: 4 Area’s to Define Your Unique Work Experience.

When I think of ‘Creating an Experience’ I think of Starbucks, a company that sells coffee.  However, Starbucks does not just sell coffee, do they?  Starbucks is a company that created an ‘experience’ of coffee. So much so, that many coffee companies followed suit in creating aesthetic and service ‘experiences’ that left the costumer wanting to …

Practice to Mastery

Gymnast on balance beam

“An ounce of practice is worth more than tons of preaching.” – Mahatma Gandhi For 25 years I coached in the sport of gymnastics. I will share with you the one thing that differentiated a top athlete from a mediocre athlete was showing up for and participating 110% in deliberate practice. And the research backs this …